We're Here to Help
Our dedicated support team is ready to assist you with any questions about our SMM services. Choose your preferred contact method below.
Support Options
Send a Ticket
Log in to your account and create a support ticket for detailed assistance with your orders.
User AreaSend Email
Reach out to our support team directly via email for assistance with any questions.
[email protected]Telegram
Get quick support through our official Telegram channel for immediate assistance.
@smmpanel.ioSupport Response Times
New Users
For pre-sale questions and new account inquiries from users who haven't added funds yet.
Existing Clients
For customers who have added funds and placed orders on our platform.
Resellers
For our valued reseller partners who require priority assistance.
Frequently Asked Questions
What is drip feed?
Drip feed is a feature that allows you to split your order into smaller parts delivered over time. For example, instead of getting 1,000 followers at once, you can get 100 followers per day for 10 days, creating a more natural growth pattern that looks organic to algorithms.
How can I add funds?
You can add funds to your account using various payment methods including credit/debit cards, cryptocurrency (Bitcoin, Ethereum, USDT), PayPal, and bank transfers. Simply log in to your account, navigate to the "Add Funds" section, and follow the instructions for your preferred payment method.
What happens if an order fails?
If an order fails or is partially delivered, we automatically refund the corresponding amount to your account balance. You can use these funds for future orders or request a withdrawal according to our refund policy. Our system monitors all orders 24/7 and handles refunds automatically within minutes.
Can I get a discount?
Our SMM panel already offers some of the lowest prices in the market starting at just $0.01. We don't offer regular discounts due to low profit margins, except a 5% discount for approved resellers. We do occasionally provide bonuses on deposits during special promotions.
How can I become a reseller?
You can become a reseller in two ways: by purchasing a child panel or by connecting our API to your existing website. Once your reseller status is approved, you'll enjoy faster support response times (within 1 hour) and a global 5% discount on all services. Contact our support team to get started with the reseller program.
Can I get a refund?
Yes, we provide refunds for services that don't meet our delivery guarantees. If an order fails or is partially delivered, you'll receive an automatic refund to your account balance. For special cases or withdrawal requests, please contact our support team with your order details and reason for the refund request.
The #1 SMM Panel
Instant Results
See growth within minutes, not months
Affordable Pricing
SMM services starting at just $0.01
24/7 Support
Always here to help you succeed