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Order Status

In Progress

Quick Definition

Your order has started—delivery is underway and quantity is being added to the target link.

Examples

  • 1An Instagram likes order moves from Pending to In Progress within five minutes; the like count starts climbing visibly.
  • 2A drip-feed YouTube views order stays In Progress for several days while quantity is delivered in scheduled batches.
  • 3An API integration polls the order status and shows a progress bar based on delivered count while the order is In Progress.
  • 4A reseller dashboard surfaces In Progress orders with a 'time elapsed' column to spot any that have stalled.
  • 5An order is paused when a target account suddenly goes private; the status remains In Progress until support resolves it.

Pro Tips

Show delivered count in real time on In Progress order rows so customers don't refresh constantly to check progress.
Alert when an In Progress order delivers nothing for more than X hours—it's usually a provider issue, not a normal delay.
Cap how long an order can stay In Progress before automatic review; long-running orders are the most common cause of refund disputes.
For drip-feed services, display the schedule so customers understand the delivery curve instead of expecting instant completion.
Surface In Progress percentage as a number, not just a status badge—'37% delivered' is much more reassuring than 'Processing'.

Test Your Knowledge

Take this quick quiz to see how well you understand in progress.

Question 1 of 5

What does In Progress mean as an order status?

In-Depth Definition

In Progress is the working state of an SMM order. After validation and queueing, once the provider accepts the order and starts pushing engagement to the target link, the panel updates the status to In Progress. From a UX standpoint, this is the state most likely to generate support tickets if the customer can't see what's happening, which is why best-in-class panels expose live delivered counts and percentage complete instead of a static status badge. Operationally, In Progress is also the most informative status to monitor: stuck orders, slow burn rates, and unusual deliver-vs-elapsed-time ratios all surface here first. Drip-feed services live in In Progress for the longest time because their entire value proposition is gradual delivery; for those, displaying the schedule and the curve transforms a confusing wait into an expected experience. When In Progress is implemented well, customers trust the panel more; when it's implemented as an opaque badge, every minor delay becomes a ticket.

Related Terms

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Explore our blog for in-depth articles about in progress and other SMM topics.